Privacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how CSK Technologies OPC Pvt. Ltd. (“CSK”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit our website, contact us, apply for a job, use forms embedded on our website or communicate with us. We are an IT company based in India that builds websites, mobile apps, marketing systems and CRMs, and we process personal data in line with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable Indian laws.

By using our website or sharing your details with us, you acknowledge that you have read this policy. Where we rely on your consent, you can withdraw it at any time as described below.

1. Who we are

CSK Technologies OPC Pvt. Ltd. is the data fiduciary responsible for personal data collected through this website. Our offices are located at:

• Noida: 602, 6th Floor, Grandslam I-Thum Tower, Sector 62, Noida, Uttar Pradesh 201309, India
• Patna: 2nd Floor, H.C Building, Exhibition Road, Patna 800001, Bihar, India

Phone: +91 95725 74769

2. Personal data we collect

We collect only the data we need for the purposes described in this policy. Depending on how you interact with us, this may include:

a) Contact and enquiry forms

When you fill in a contact, quote, audit or enquiry form, we collect details such as your name, email address, phone number, company name, city, website address and the message or requirements you share with us.

b) Job applications

When you apply for a job or internship, we collect your name, contact details, educational and employment history, skills, your resume or CV, your photograph and any other information or documents you choose to submit. If you are shortlisted or selected, we may ask for further documents needed for the hiring process, such as identity or qualification documents.

c) AxelCRM embedded forms

Some lead and enquiry forms on our website are provided through AxelCRM, our own CRM product, and appear embedded in our pages. Information you submit through these forms (such as your name, email, phone number and answers to the form questions) is stored in AxelCRM so that our team can respond to you and follow up on your enquiry.

d) Newsletter and free resources

If you subscribe to our newsletter or request a free resource such as an ebook or an audit, we collect your name, email address and, where requested, phone number, so we can send you the resource and related updates.

e) WhatsApp and other communication

If you contact us on WhatsApp, by phone or by email, or agree to receive messages from us, we process your phone number or email address, your name as shown on the platform and the content of our conversations. WhatsApp is operated by a third party and its own privacy policy also applies to your use of that service.

f) Visitor logs and technical data

When you visit our website, our servers automatically record technical information such as your IP address, browser type and user-agent, device type, pages visited, referring page, approximate location derived from your IP address, and the date and time of your visit. We use this to operate and secure the website and to understand which country version of the site to show you.

3. Cookies and analytics

Cookies are small text files stored on your device. We use:

• Essential cookies that are needed for the website to work, such as session and security cookies that protect forms from misuse.
• Analytics cookies through Google Analytics 4, which help us understand how visitors use our website, such as which pages are visited and how long people stay. Google Analytics collects information such as pseudonymous identifiers, device and browser details and interactions with our pages.
• Google Tag Manager, a tool we use to manage the analytics and measurement tags on our website. Tag Manager itself does not build a profile of you, but it loads the tags that may set cookies.

You can block or delete cookies through your browser settings. You can also opt out of Google Analytics using the browser add-on provided by Google. Blocking essential cookies may affect how some parts of the website work.

4. How we use your data

We use personal data for the following purposes:

• To respond to your enquiries, prepare quotes and proposals, and provide the services you request.
• To follow up on enquiries and share information about our services, where you have asked us to or agreed to receive it.
• To process job and internship applications, assess candidates, schedule interviews and communicate hiring decisions.
• To send newsletters, ebooks and other resources you have requested.
• To operate, maintain, secure and improve our website, including detecting misuse and spam.
• To understand website usage through analytics and improve our content.
• To comply with legal obligations and respond to lawful requests from authorities.

We process your data on the basis of your consent, or for legitimate uses permitted under the DPDP Act, such as where you voluntarily provide data for a specific purpose or where processing is required by law. You can unsubscribe from marketing messages at any time by using the unsubscribe link in our emails, replying “STOP” to our messages or contacting us.

5. Sharing your data

We do not sell your personal data. We share it only where needed for the purposes above, with:

• Service providers who help us run our business, such as website hosting, email delivery, SMS and WhatsApp messaging providers, CRM and analytics services (including Google). They process data on our behalf and are expected to protect it.
• Professional advisers such as auditors and legal advisers, where necessary.
• Government or law enforcement authorities, where we are required to do so by law or to protect our rights, users or the public.
• A successor entity, if our business is reorganised, merged or transferred, subject to this policy.

Some of our service providers, such as Google, may process data on servers outside India. Where data is transferred outside India, we do so in accordance with the DPDP Act and any restrictions notified by the Government of India.

6. How long we keep data

We keep personal data only for as long as needed for the purpose for which it was collected, or as required by law. In general:

• Enquiries and client communication are kept for as long as needed to respond to you and manage our relationship, and for any period required for accounting, tax or legal purposes.
• Job applications are kept for the duration of the recruitment process and a reasonable period afterwards so we can consider you for future openings, unless you ask us to delete them sooner. Records of selected candidates become part of employment records.
• Newsletter data is kept until you unsubscribe or withdraw consent.
• Visitor logs are kept for a limited period for security and troubleshooting.

When data is no longer needed, we delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls that limit data to staff who need it, secure hosting, regular backups and protection of forms against automated abuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs, we will take steps to contain it and will notify affected individuals and the Data Protection Board of India where required by law.

8. Your rights under the DPDP Act

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access information about the personal data we process about you and the processing activities involved.
• Correct, complete or update personal data that is inaccurate or incomplete.
• Erase personal data that is no longer needed, unless we must keep it by law.
• Withdraw consent at any time, as easily as you gave it. Withdrawal does not affect processing done before it.
• Grievance redressal by contacting us using the details below.
• Nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, contact us using the details in the section below. We may need to verify your identity before acting on your request. If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India.

9. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children under 18 years of age without verifiable consent from a parent or lawful guardian, as required by the DPDP Act. If you believe a child has shared personal data with us, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The “Last updated” date at the top shows when it was last revised. Significant changes will be highlighted on this page.

11. Contact and grievances

For questions about this policy, to exercise your rights or to raise a grievance, please contact:

Privacy & Grievance Contact
CSK Technologies OPC Pvt. Ltd.
602, 6th Floor, Grandslam I-Thum Tower, Sector 62,
Noida, Uttar Pradesh 201309, India
Phone: +91 95725 74769
Online: Contact form

We aim to acknowledge requests promptly and respond within the time required under applicable law.